Senior Client Services Project Manager, Customer Experience (CX) - Remote Bali

NICE Systems · 📍 Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 50,000,000 - 80,000,000

NICE Systems is seeking a highly skilled and experienced Senior Client Services Project Manager to join our Customer Experience (CX) team. This role offers the unique opportunity to work remotely from the beautiful island of Bali, contributing to our global client base.

As a Senior Client Services Project Manager, you will be responsible for managing and delivering high-quality customer experience projects, ensuring client satisfaction and driving project success.

If you are passionate about customer experience and have a proven track record in project management, we invite you to apply for this exciting opportunity.

📋 Tanggung Jawab Pekerjaan

Manage and deliver customer experience projects from initiation to completion.,Coordinate with cross-functional teams to ensure project objectives are met.,Develop and maintain project plans, schedules, and budgets.,Monitor project progress and identify risks and issues.,Ensure client satisfaction by delivering high-quality solutions.,Provide regular project updates to stakeholders.,Collaborate with the CX team to improve customer experience strategies.,Stay updated with industry trends and best practices in customer experience.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Project Management, or related field.,Minimum of 5 years of experience in project management, preferably in the customer experience or related industry.,Proven track record of managing and delivering successful projects.,Strong understanding of customer experience principles and methodologies.,Excellent communication, interpersonal, and leadership skills.,Proficiency in project management tools and software.,Familiarity with agile and scrum methodologies.,Ability to work independently and as part of a team in a remote environment.

🛠️ Keahlian

Project ManagementCustomer ExperienceCommunicationLeadershipProblem-SolvingAgile/ScrumIndustry KnowledgeRemote Work
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