B2B Collections Specialist - Global Accounts Receivable Management

Join Konektao Global BPO Corporation as a B2B Collections Specialist and play a pivotal role in managing our global retailer accounts. This position is ideal for detail-oriented professionals who excel in financial recovery, dispute resolution, and maintaining strong relationships with key clients. In Canggu, Bali, you'll be part of a dynamic team that drives revenue growth and ensures smooth financial operations for our international clients.

As a B2B Collections Specialist, you'll handle daily collections activities, from follow-ups to complex dispute resolutions. You'll use tools like SAP, Salesforce, and other proprietary systems to streamline processes and improve efficiency. This role offers a unique opportunity to work in a vibrant international environment while contributing to the financial health of our global partners.

📋 Tanggung Jawab Pekerjaan

• Manage accounts receivable for global retailer clients, ensuring timely payments and minimizing delinquencies.
• Conduct follow-ups and negotiations to resolve payment disputes and recover outstanding amounts.
• Utilize SAP and Salesforce to track and manage accounts receivable, generating reports and insights for decision-making.
• Collaborate with cross-functional teams to resolve complex financial issues and improve payment processes.
• Maintain strong relationships with key clients, providing exceptional customer service and support.
• Monitor payment trends and implement strategies to improve cash flow and revenue recovery.
• Stay updated with industry best practices and financial regulations to ensure compliance and operational excellence.
• Provide training and mentorship to junior team members, fostering a culture of continuous learning and improvement.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Minimum 3 years of experience in accounts receivable, collections, or a similar role in a B2B environment.
• Proficient in using SAP and Salesforce, with experience in financial recovery and dispute resolution.
• Strong analytical and problem-solving skills, with the ability to manage multiple tasks and meet deadlines.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
• Fluent in English, with strong written and verbal communication skills.
• Knowledge of international financial regulations and best practices.
• Certification in financial recovery or collections is a plus.

🛠️ Keahlian

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